Shipping policy
Abdyu Shipping Policy
Thank you for shopping at Abdyu! We are dedicated to delivering your kids' dresses, rompers, onesies, pants, t-shirts, and clothing sets as quickly and safely as possible. Please review our shipping policy below to understand how your orders are processed and delivered to your doorstep.
Order Processing Time
All orders require an implementation and processing window of 1 to 3 business days before they are handed over to our shipping carriers. This processing time includes payment verification, quality checking, and secure packaging of your items. Please note that this processing time is completely separate from, and not included in, the estimated shipping times listed below. Orders are not processed or shipped on weekends or major holidays.
Shipping Methods, Times, and Costs
We offer two distinct shipping methods to best accommodate your needs. The shipping timeline begins from the moment the package leaves our warehouse facility.
| Shipping Method | Estimated Shipping Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 7-15 Business Days | $6.99 USD (For orders under $30.00 USD) FREE Shipping (For orders of $30.00 USD and over) |
| Express Shipping | 5-11 Business Days | $16.99 USD (Flat rate for all orders) |
Incorrect Delivery Addresses
Please double-check your shipping details carefully before completing your purchase. It is the sole responsibility of the customer to ensure that the delivery address entered at checkout is completely accurate, secure, and up to date. Abdyu is not responsible or liable for any packages that are lost, misdelivered, or delayed due to incorrect, incomplete, or outdated shipping addresses provided by the buyer. If a package is returned to our facility because of an incorrect address provided by the customer, the customer will be responsible for covering any additional shipping fees required to resend the package.
Tracking Your Shipment
Once your order has been carefully packed and shipped, you will receive an automatic confirmation email containing your tracking number. You can use this tracking number to follow the progress of your package as it moves through the courier network.
Customer Support Contact
If you have any questions, concerns, or need immediate assistance regarding the shipping and delivery of your order, please do not hesitate to contact our dedicated customer support team. You can reach us at any time via email at service@abdyu.com, and we will get back to you as quickly as possible to ensure you have a wonderful shopping experience.